Frequently asked questions
Good to know.
The key answers at a glance. Can’t find your question? Give us a call or drop us a line.
How far in advance should I get in touch?
For weddings and Christmas parties, ideally 3–6 months ahead; for equipment hire a few days is often enough. Just ask – even at short notice.
Which area do you cover?
Mainly the Zurich area and around Lake Zurich – for example Richterswil, Wädenswil, Horgen, Thalwil, Pfäffikon SZ and Rapperswil-Jona. Further afield on request.
Can I collect equipment myself?
Yes, from Richterswil by arrangement. We’ll give you a quick run-through.
How much does delivery cost?
Delivery is not included in the hire price. We offer it as an extra – the price depends on the amount of equipment and the distance. It is listed separately in your quote.
What happens if I cancel?
Cancellation is free of charge up to 2 weeks before the event. Between 2 weeks and 1 week beforehand we charge 50% of the hire fee, and within the final week the full hire fee. The exact terms are set out in your rental agreement.
Are cold sparks allowed indoors?
Cold sparks are designed for indoor use, but the venue needs to approve them because of smoke and fire detectors. We clarify this in advance.
How much does it cost?
That depends on the date, duration, number of guests and services. After your enquiry you’ll receive a clear, itemised quote.
Do you also provide food?
We arrange food catering through regional partners. You still have just one point of contact.
Do you offer alcohol-free drinks?
Of course – from lemonades to mocktails nobody can tell are alcohol-free.
Can you provide a DJ?
Yes, we arrange DJs & music on request – suited to weddings and corporate events.
Enquiry
Let’s talk about your event.
Tell us briefly what you have in mind – you’ll hear back from us within 12 hours.